We offer both online and physical gift cards. If you purchase a gift card online and would like a physical card, email your order number to info@shopmamafox.com

Sorry, we do not offer price matching or adjustments at this time.

Registering for an account allows easy access to your orders, your purchasing history, and personal information. This will improve the checkout process during your next visit as well as facilitate returns/exchanges if necessary. In addition, this will automatically enroll you in our loyalty program. To find out more about how we use your personal information, please read our Privacy Policy.

When your order has shipped, you will receive an e-mail with your tracking number and a link to online tracking.

Once you submit your order, it goes straight to processing, so no additions can be made to an order at this stage. If you need to add more items, please place a new order on our website.

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via email or live chat for assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

Depending on where we are in the order process we might be able to change your order. In order to best assist with your request, we recommend reaching out to us via email or live chat for assistance. Otherwise, we’d be happy to assist you with a return after you receive your package.

Unworn, unwashed, or defective merchandise purchased at shopmamafox.com may be returned through our portal. Any item that is labeled as Final Sale is not eligible for a refund or exchange. Please visit our Refunds page for complete policies and guidelines.

Returns are easy through our returns portal. Note, you are responsible for return shipping. Please visit our Refunds page for complete policies and guidelines regarding returns.

Yes, you are able to process an exchange for a different size or color (if available). All exchanges are free, you are responsible for return shipping. Please visit our return/exchange portal in your account to start the process.

Please allow 14 days to process your returned items after it has been received by us. We will refund the price of the merchandise including any taxes you were charged (excluding any shipping and return fees). Please allow up to two billing cycles for your credit to appear on your statement.